Kapil Bhola

Roles

Three ways I am usually brought in. Each page goes further than a summary, with the record behind it and the case studies that prove it.

Role

Escalations, SLAs and the day-to-day of keeping business-critical applications usable.

Role

Account-level ownership: discovery, adoption and the conversations that keep a programme honest.

Role

Requirements to design to rollout, then a handover that support can actually run.

Tell me what is not working, and I will tell you how I would approach it.